Privacy Policy

We collect information that you provide directly to us when you create an account, place an order, or contact our support team. This includes your name, mobile number, school name, standard/grade, delivery address, and payment information.

We automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, operating system, and browsing patterns on our platform.

For school and institutional accounts, we may collect additional information such as school registration details, authorized purchase contacts, and billing information as required for bulk order processing.

We use your personal information to process orders, manage your account, and deliver school uniforms and related products to your designated address.

Your information helps us personalize your shopping experience, recommend relevant products based on your school and grade, and send important order updates and delivery notifications.

We may use your contact information to send promotional offers, seasonal collection updates, and newsletters. You can opt out of marketing communications at any time.

We use aggregated and anonymized data for analytics, business improvement, and to enhance our product offerings and service quality for schools and parents.

Your personal data is stored on secure servers hosted in India. We implement industry-standard security measures to protect your information from unauthorized access or disclosure.

We retain your account information for as long as your account is active or as needed to provide you services. Order-related data is retained for a minimum of 8 years as required by Indian taxation and business regulations.

You may request deletion of your personal data by contacting our support team. Please note that we may retain certain information as required by law or for legitimate business purposes.

We do not sell, trade, or rent your personal information to third parties for their marketing purposes. Your trust is paramount to us.

We may share your information with trusted service providers who assist us in operating our website, processing payments, and delivering orders. These partners are contractually obligated to maintain data confidentiality.

We may share your information with shipping carriers and logistics partners solely for the purpose of delivering your orders.

We may disclose your information when required by law, court order, or governmental regulation, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

We use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze website traffic.

Essential cookies are necessary for the website to function properly and cannot be disabled. These include session cookies for authentication and cart management.

Analytics cookies help us understand how visitors interact with our website, allowing us to improve functionality and user experience. We use services like Google Analytics for this purpose.

You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our website.

We implement robust security measures including SSL/TLS encryption, secure payment processing, firewalls, and regular security audits to protect your personal information.

All payment transactions are processed through PCI-DSS compliant payment gateways. We do not store your complete credit/debit card details on our servers.

We regularly review and update our security practices to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.

While we strive to protect your data, no method of transmission over the Internet is 100% secure. We encourage you to use strong passwords and keep your account credentials confidential.

Our services are designed for parents, guardians, and school administrators to purchase school uniforms for students. We do not knowingly collect personal information directly from children under 13 years of age.

Student information such as name, school, and grade is collected from parents or guardians during account registration and is used solely for order processing and size recommendations.

If you believe a child under 13 has provided us with personal information without parental consent, please contact us immediately and we will take steps to delete such information.

You have the right to access, update, or delete your personal information at any time through your account settings or by contacting our support team.

You can opt out of receiving promotional emails and SMS notifications by using the unsubscribe link in our communications or updating your notification preferences in your account.

You have the right to request a copy of all personal data we hold about you. We will respond to such requests within 30 business days.

If you are a resident of the European Economic Area (EEA), you may have additional rights under GDPR, including the right to data portability and the right to lodge a complaint with a supervisory authority.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of significant changes through our website or via your registered contact information.

The "Last Updated" date at the top of this page indicates when the policy was last revised. Your continued use of our services after any modifications constitutes acceptance of the updated policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: info@omgarments.com

Phone: +91 95379 08265

Address: Shop No. F-102, Lower Ground Floor, Udhna Udhyog Nagar Commercial Complex, Road No. 10, Near Divya Bhaskar, Hari Ichchha Industrial Society, Udhna, Surat – 394210, Gujarat, India

For data-related requests, please email us at info@omgarments.com with the subject line "Data Request" and include your registered mobile number for verification.